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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 26, 2023

5  out of  5 rating by Caleb
"Caleb is the most service oriented representative in that office. He is courteous, he is honest, he truly cares about his clients and I very much so get the vibe from him that he’s not just in his job for the money. Getting a quote from Caleb is one thing you won’t regret doing."

Alex Thibodeau

September 22, 2023

5  out of  5 rating by Alex Thibodeau
"Diana is fantastic. She’s super helpful and makes the whole process smooth and painless. I would highly recommend her."

Jill Case-Wirth

September 2, 2023

5  out of  5 rating by Jill Case-Wirth
"I had an exceptional experience with Caleb Hunton with the Matt Frye team. High renewal rates, and below average service prompted my search. From the first interaction the professional, service oriented, knowledgeable approach of Caleb differentiated my experience. He instilled confidence in choosing State Farm and this team! Grateful, Jiill"

Rob Hunton

August 30, 2023

5  out of  5 rating by Rob Hunton
"May be a little biased but Caleb was professional and courteous in every way, super helpful and knowledgeable."

Melissa Hamilton

August 24, 2023

5  out of  5 rating by Melissa Hamilton
"Matt was able to save us money on our homeowners and auto insurance"

Denise Jessie

August 19, 2023

5  out of  5 rating by Denise Jessie
"Caleb was very professional and prompt. Found me the best rate for Mt bundle package."

Candy C

August 15, 2023

5  out of  5 rating by Candy C
"Joel was so helpful! I was very stressed out with packing and moving 900 miles with 3 young kids. He was informative, quick and to the point. It made getting my home insurance quick, easy and affordable. Thank you!!!"

Frank Beane

August 14, 2023

5  out of  5 rating by Frank Beane
"Joel was quick and to the point. I gave him the pertinent information and he took it from there. He said he'd call me back in an hour and in less than an hour he called me back with a lower quote. Definitely what I needed at this time."

Tracy Stephens

July 27, 2023

5  out of  5 rating by Tracy Stephens
"Joel Pollack with the Matt Frye team is ahhhmazing! My now former insurance broker was sending me super high renewal quotes and not providing stellar customer service, so a quick call to Joel and both my son and I have new policies and we are thrilled to be back with State Farm. Joel is knowledgeable and very customer service oriented. He provided everything we needed in an expedient and professional manner. He explained the policies in a clear and concise way. I highly recommend Joel and his team!"

Brock Stephens

July 26, 2023

5  out of  5 rating by Brock Stephens
"Joel Pollack was a true professional! He helped walk me through all the steps, processes and types of coverage offered! Ultimately, he helped save me a lot of money getting the exact same coverage that other insurance agents and brokers were offering! Excellent service/communication and couldn’t recommend him enough! Thanks for all your help, Joel!"

RemoteDesktop Repair (Remote DR)

July 19, 2023

5  out of  5 rating by RemoteDesktop Repair (Remote DR)
"Matts whole team is great! For less than I paid for insurance on my car alone. Spencer got me bundle with homeowners and auto. Thank you so much!!! Chris"

Jessica Williams

July 17, 2023

5  out of  5 rating by Jessica Williams
"Very nice guy, saved me money. Would recommend."

Gary Newman

June 23, 2023

5  out of  5 rating by Gary Newman
"Joel really provided exceptional service. Made me feel so comfortable by helping me to understand the pros and cons about different aspects related to auto, home and umbrella policies. Do look forward to a continued relationship with State Farm, specifically with him as my agent. Thanks Joel"

iesha r

June 10, 2023

5  out of  5 rating by iesha r
"Joel P. from the Matt Frye team did an excellent job ensuring I got insurance for my new vehicle. He spent weeks assisting me as I decided on one car to the next when I changed my mind coming up with quotes for different vehicles. When I finally did decide on the actual vehicle I liked, he stayed late to ensure I had a policy right for me before I left the lot on a Friday evening. Excellent customer service, support, and care. Thanks!"

Ivan Martinez

June 8, 2023

5  out of  5 rating by Ivan Martinez
"Joel was very helpful."

Erin Morgan

June 4, 2023

5  out of  5 rating by Erin Morgan
"Great and easy to work with and also the cheapest insurance"

Frankie Smith

June 2, 2023

5  out of  5 rating by Frankie Smith
"Outstanding customers service. I really enjoyed communication with Matt & Caleb."

dion gabriel

June 2, 2023

5  out of  5 rating by dion gabriel
"Amazing and Blessed"

Jennifer Krugman

May 25, 2023

5  out of  5 rating by Jennifer Krugman
"Personalized attention."

Ishaq Assad

May 24, 2023

5  out of  5 rating by Ishaq Assad
"I happened upon this agency trying to lower my monthly rates. Correction this agency found me, and my experience could not have been any better. I originally dealt with Caleb. And the experience was TREMENDOUS. Caleb went above and beyond to explain the processes of how they would serve me, the opportunities to benefit my life beyond just car insurance, and also took time out to be very personable and reassuring making the switch to this agency a no -brainer. To top everything off, the level of accessibility is top notch. At every juncture they have made me feel like a person and not a number which is beginning more and more rare. Could not have had a better experience, very grateful."

Stephanie Boutwell

May 19, 2023

5  out of  5 rating by Stephanie Boutwell
"We had a great experience with Joel Pollack. He was patient and answered all of our questions and got us the policy we needed. We are very happy that we are switching over to State Farm. We are saving a lot of money this way."

Charles Thornton

May 18, 2023

5  out of  5 rating by Charles Thornton
"Mr. Caleb is the best👍 absolutely professional & very patient"

Elena Lopez

May 18, 2023

5  out of  5 rating by Elena Lopez
"I had a very nice experience with this agency and Spencer was very helpful throughout the whole process! I would definitely recommend this branch to anyone!"

Diane Maier

May 17, 2023

5  out of  5 rating by Diane Maier
"I had a great experience with Myles Plemmons. He was very knowledgeable and had answers for all of my questions. He made me feel at ease and gave me confidence that I was choosing the right insurance carrier for my needs! Thanks Myles!"

Willem Riedlinger

May 16, 2023

5  out of  5 rating by Willem Riedlinger
"Spencer was friendly and helpful!"