State Farm® Insurance Agent Matt Frye

"I called the office for information and the young lady I spoke to was very polite, knowledgeable, and courteous. She gave an offer which reviled my current carrier. She made switching companies easy."

"Kayla is great to work with and handled my account in a professional and timely manner. Very effective and prompt. Thank you Kayla."

"I worked with Spencer today in adding a car and driver to our policy and couldn’t be any happier. He was professional and quick! Got us the quote and set up all in one afternoon. Thank you!"

"I called in a few weeks ago and spoke with Kayla advising her that my app was saying that I was behind it was showing double charges and I paid my bill on time so I was confused. She stated it was probably a glitch in the system and she would have someone call me back. I never received a call back. I called in today because my bill was doubled and I wanted to know why and she stated that Adrian would give me a call back she was rushing me off the phone and barely hearing my question. I told her she told me someone would call me before and could she ensure I would receive a call back . I also asked if I could speak to a manager and she said they wouldn’t be in till Monday. Adrian called me back and as I’m explaining to her what my issue is she just keep repeating I’m going to email u the balance and that I missed a payment and I’m trying to explain to her that my records show that I haven’t. My bill is due on the 28th of each month and I usually pay in the middle of the month. She was not hearing me and being very rude after becoming frustrated at the poor customer service and not being able to get my issue resolved I was put on speaker phone where another person claimed to be the manager (a female) when Kayla told me all manager was unavailable and not in till Monday. She proceeded to be rude and they started to laugh and talk amongst each other as I’m speaking. I asked could I go to a State Farm office and speak to someone in person and Adrian got smart and said so I’m not a person. Matt Frye is the person who got me and my family to come to State Farm he was always very respectful and helpful. It’s unfortunate that I have been with them for 2 yrs and he has disrespectful and rude people working at his office. I refuse to give money to a business that doesn’t respect or value me as a customer. The staff makes the company look bad and I truly wonder do he know how his staff represents him in his absence."

"We have been with our insurance company for many many years but they decided we weren’t paying enough so they increased the cost tremendously! So we started searching for another company who we could trust not to gouge us again! Spoke we Caleb today had many questions which he gladly answered and was very nice doing so! Would recommend this company to everyone I know!"

"Kayla Reed went above and beyond to ensure I knew everything about my policy, was very friendly and knowledgeable. She made switching SUPER EASY and definitely deserves high praises (maybe even a raise)!"

"State Farm insurance is the best I’ve ever had.they are very knowledgeable about all their products + they go out of their way to make sure you understand everything completely. I’ve been with other insurance companies that have never done this much for me EVER!!! Thanks State Farm for your awesome service 😎"

"0 Stars.......CAUTION! I was quoted at the beginning of August by Kayla from this office, I received a competitive quote which I accepted and paid in full. 30 days later...... I received a call and letters in the mail telling me that the office made a "mistake" in quoting me. They had a multi-policy discount in my quote when I was only having one vehicle insured. They stated that I had to pay almost triple my current rate or my policy would be canceled in 9 days..... Tried to call and resolve this issue, as a company should own their mistakes and not take it out on the customer. Only to be told by Kayla and manager Joel, that I had to either pay almost triple or they would cancel my policy. They tried to extort me out of a lot more money due to their mistake, just to stay with their company. Informed me they have 60 days in which they can freely adjust quotes and try to extort people out of more money even if you already paid in full. They obviously do not care about their customers if this is how they treat new clients. I would NOT recommend this office or company to anyone. I will be sharing this with everyone I know to ensure nobody is given the same treatment. Don't fall for their SCAM! If reading this, You have been WARNED!"

"I’ve been working with this office for a couple years now. The entire group is awesome especially Andrea! Her response time is fantastic and she has always been knowledgeable and helpful."

"They are a killer agency, they’ve been with me since I was single and my husband and I rolled all of our insurances together with them. I am also continiously impressed by their speed. I was at a car dealership today and they sent updated docs to me in under 3 min!!!"

"Andrea is phenomenal to work with. Have never had an issue with response time and the ability to text her all my (even silly) questions was a big plus! They were able to save me some big money when buying my new car. Love working with the Frye team."

"Great experience with sales rep and couldn’t beat the price! Outstanding customer service skills!"

"Joel Pollack has been an absolute lifesaver when it comes to my investment property insurance. He goes above and beyond to make sure I have the right coverage, even when he's clearly swamped. I can always count on him to make time for me and answer all my questions. Five stars without a doubt!"

"We have worked with Holly and Andrea at this office for several years and have always had a fantastic experience. We recently needed to make updates to one of our policies and worked directly with Andrea to run numerous scenarios. She was extremely helpful and quick to respond to all of our questions (we had several). She was excellent to work with and so kind! I can’t thank her or the team here at Matt Frye’s office enough for all of their help, always, and for just being great people to work with. For anyone needing help with their insurance needs, I highly recommend this team - you will not be disappointed in the least - they are the BEST!"

"Kayla was the person that helped me, amazing job very professional and kind, answered all questions and went above and beyond on a policy for myself. Highly recommend to anyone needing insurance at a decent rate."

"I was looking for home and auto coverage. Caleb reached out from Matt Frye State Farm, they had what I needed and took care of getting me covered saving me thousands. Thank you Caleb!"

"Andrea is the best. I called to make some adjustments to my car insurance. She was great to work with. Courteous, quick turnaround on my changes. Thoroughly enjoyed working with her."

"Caleb Hunton was so efficient and helpful. It was a pleasure dealing with him. Paul Miret"

"Great customer service. Needed insurance fast and Kayla got the job done!!!"

"When shopping for insurances their agent Kayla called me and took my info and said she would call me back only if she can do better that any other providers to not waste my time. Which she did call me back saving me over 35% compared to my current agency who wanted to go up on me again after updating the same info I gave Kayla for State Farm. Not only did I save money, I also got more coverage compared to the previous insurer whom I was with for 5+ years. Definitely would recommend them to anyone I know searching for better insurance providers."

"Worked with Andrea today to update my new vehicle information and look for cost savings on my second vehicle. She provided amazing service and quickly responded with price options and great details for my new plan. Excellent service!!!!"

"I wanted a quote for switching my car insurance, and Andrea Comaduran was incredibly helpful and responsible throughout the process. She always provided clear explanations and responded quickly to my calls and emails. Not only did she secure me a cheaper rate, but she also found an amazing deal that included Renter’s Insurance and auto insurance ! Her professionalism, helpfulness, and excellent people skills are commendable. I am extremely happy with her support and would recommend State Farm to anyone. GREAT JOB, Andrea Comaduran!"

"Great communication and always willing to reassess our needs and adjust our premiums to meet our needs."

"I have been with Matt Frye for a few years now and I just love Andrea Comaduran. She is the first person on the phone most of the time and ALWAYS is so helpful! If she doesn’t know the answer she finds out for me! She always is friendly and you can tell she loves what she does and that makes its way thru the phone! These days customer service is almost non existent and Andrea is the example of customer service! If you’re looking for an agent I recommend Matt Frye and his people !!! Holly, Joel and Andrea! Will make sure you are taking care of!!!"

"Andrea was the greatest. Clear, concise, and very helpful. Highly recommend!"